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Did not received diamonds [Copy URL]

Rank: 2

Post time 2020-2-25 10:45:11 |Show all posts
I top-uped 200 diamonds just for that first top-up pack using Razer Gold but I didn't receive any diamonds and it already deducted my razer gold account.

Server: US 276
UID: 2472137
IGN: Gab

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Rank: 2

Post time 2020-2-25 10:52:25 |Show all posts
It shows at RAZER GOLD that the transaction has been paid but in the payment history it says start paying
attachment: You have to Login to download or view attachment(s). No Account?

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Post time 2020-2-25 17:17:26 |Show all posts
I will report it to the admin.

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Post time 2020-2-25 18:08:17 |Show all posts
clampified replied at 2020-2-25 17:17
I will report it to the admin.

Thank you sir, I hope it gets resolved as soon as possible

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Post time 2020-2-26 09:52:56 |Show all posts
clampified replied at 2020-2-25 17:17
I will report it to the admin.

Any updates yet sir??, I really needed those 200 diamonds badly

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Post time 2020-2-26 14:02:39 |Show all posts
clarkdavearriola replied at 2020-2-26 09:52
Any updates yet sir??, I really needed those 200 diamonds badly

No, I have not heard back yet.

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Post time 2020-2-26 15:57:13 |Show all posts
clarkdavearriola replied at 2020-2-26 09:52
Any updates yet sir??, I really needed those 200 diamonds badly

Have you tried contacting the company you used to topup - I ask because I noticed that your topups state that they're unprocessed which typically means that joygames hasn't received the money. So, if the money was removed from your account it might be an issue with "paymentwall"

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Post time 2020-2-27 08:52:03 |Show all posts
clampified replied at 2020-2-26 15:57
Have you tried contacting the company you used to topup - I ask because I noticed that your topups ...

It's now been resolved sir, thank you for your time )

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