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promo 3 mat bug  off [Copy URL]

Rank: 3Rank: 3

Post time 2017-6-17 20:04:15 |Show all posts
i had 100 mat for promo3 / 2 days ago and since then i was able to redeem 20 more and today when i click on it it got reset to 100 = i losted 20 mats S127 julian torres thank you plz fix and give me those 20 mat i lost back cause i was spaming coupon n diamonds sir which is not cheap on the spam

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Rank: 7Rank: 7Rank: 7

Post time 2017-6-17 20:15:42 |Show all posts
wait so u exchanged trial pts(tp) to get 100 promo mats initially, then reset path and trial path again but u lost 20 mats u newly exchanged or did u lose the tp required to exchange it?

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Rank: 3Rank: 3

Post time 2017-6-18 08:12:50 |Show all posts
Edited by godlike- at 2017-6-18 08:24
Pikachuroxx replied at 2017-6-17 20:15
wait so u exchanged trial pts(tp) to get 100 promo mats initially, then reset path and trial path ag ...

no i guess i explain it bad. i had 100 mat then i redeem 10 and another 10 so i should had 120 total but when i check i still at 100 cause i was checking each day. i lost the newly 20 mats

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bood s66eu

Rank: 7Rank: 7Rank: 7

Post time 2017-6-18 08:37:24 |Show all posts
godlike- replied at 2017-6-18 15:12
no i guess i explain it bad. i had 100 mat then i redeem 10 and another 10 so i should had 120 tota ...

ok give us ur server and name and il report it to the devs.
for more credibility plz screenshots of ur both trial path and 3rd promotion materials.
thank you

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Rank: 3Rank: 3

Post time 2017-6-18 09:53:31 |Show all posts
321qsd@gmail.com replied at 2017-6-18 08:37
ok give us ur server and name and il report it to the devs.
for more credibility plz screenshots o ...

how can i screenshot when it already gone no point if u ask me and my Sever is US127 julian torres thank you

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bood s66eu

Rank: 7Rank: 7Rank: 7

Post time 2017-6-18 13:52:25 |Show all posts
Edited by 321qsd@gmail.com at 2017-6-18 21:00
godlike- replied at 2017-6-18 16:53
how can i screenshot when it already gone no point if u ask me and my Sever is US127 julian torres ...

i meant screenshot like this plz:
http://prntscr.com/flawtti already reported it, just be patient till the devs fix this bug.

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Rank: 3Rank: 3

Post time 2017-6-18 16:35:43 |Show all posts
321qsd@gmail.com replied at 2017-6-18 13:52
i meant screenshot like this plz:
http://prntscr.com/flawtti already reported it, just be patient t ...

oh ok sry for the misunderstanding here the link to screenshot: https://prnt.sc/flcnzj

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Rank: 9Rank: 9Rank: 9

Post time 2017-6-18 21:21:22 |Show all posts
our tech check your log and confirm that you have 100 3rd material on June 16. You get 200 points during the last cruise path but you didn't exchange for 3rd promotion material.

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Rank: 3Rank: 3

Post time 2017-6-19 14:55:14 |Show all posts
Edited by YYAG03 at 2017-6-19 15:04

I am on Cruise path, I am at Great Wealth. I spent 750 coupons, and now it says I only spent 65. I think when I completed the one below, it reset the Great Wealth one. Can you please give me the credit back for the ones I have spent? YYAG S EU73.  http://prntscr.com/flqsek

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Rank: 3Rank: 3

Post time 2017-6-19 15:15:13 |Show all posts
hi i would like to know if it been fix and will i be geting my lost mat back ?? thank you

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