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US 193-195 bug reporting  off [Copy URL]

Rank: 5Rank: 5

Post time 2018-5-6 20:28:19 |Show all posts
As we received many bug reports related to US 193-195, we would like to ask you directly report the bugs in your servers here to help us fix it asap. Thank you.

Update: Devs said they fixed some of the bugs US 193-195 encountered, so if you still have bugs in these servers, please dont hesitate to report. Thank you.

UID: (e.g. 456789) 【You can find it under your forum profile】
Character Name: (e.g. Luffy)
Server: (e.g. US 193)
Bug: (e.g. claimed items are missing)
Screenshot/video: (e.g. http://prntscr.com/ajdksdj)

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Rank: 3Rank: 3

Post time 2018-5-6 22:50:13 |Show all posts
http://forums.joygames.me/forum. ... mp;extra=#pid245193

UID: 4050423
Character Name : Doomshock
Server : US-195
Bug : check it on http://forums.joygames.me/forum. ... mp;extra=#pid245193   because so many item missing!
Screenshoot are in they too

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Rank: 3Rank: 3

Post time 2018-5-7 00:34:46 |Show all posts
Edited by gabbyjustiniano at 2018-5-7 01:16

Help me. How am I suppose to send pictures of a missing gems and crew that I recruited in tavern?

UID: 3848197
Name: GB Captain
Server: US- 195
Crew and Gems missing: It was two lvl 3 atk gems and Pica

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Rank: 3Rank: 3

Post time 2018-5-7 00:55:49 |Show all posts
no rewards of the arena.
https://prnt.sc/jeo8m6
https://prnt.sc/jeo8ok
https://prnt.sc/jeo97d
nick: DerpCreeper
UID: 3753628
Server: Us S195

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Rank: 3Rank: 3

Post time 2018-5-7 01:38:37 |Show all posts
UID: 4048987
Name: Sterkz
Server: US-195
Bug: I'm still waiting for my Sea soul Trident, Sea soul Ring and other rewards from 7-Days Login Gift that i didn't received yesterday.
Screenshots:
attachment: You have to Login to download or view attachment(s). No Account?

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Rank: 2

Post time 2018-5-7 02:32:11 |Show all posts
Edited by rilelife20 at 2018-5-7 04:20

Server: Us 195
UID: 4052439
in game Name: James Ward
What i missed was the 6th day login pack but i am not so keen on it rather i want my crew Lao G that i got,i understand you want proof but at the moment i did not take a print screen because i had no idea the servers will get bugged.If there is a way like checking logs of some of us that lost crews we got would be great,because i for one do not have screen shots.Thank you in advance

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Rank: 2

Post time 2018-5-7 07:43:10 |Show all posts
no rewards batttle power giftpack 200000
please help me where my prize from battle power gift pack mypower 200000 I take and only vitality potion and crystal xp and beli. where gift advenced recuit prof and proteck talisman. please check my account thank you

UID : 1620617
SERVER : US 194
Nick name in game : MiracleLQ
please check my id thank you

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Rank: 1

Post time 2018-5-7 13:30:19 |Show all posts
Edited by franklyn11 at 2018-5-7 13:42

UID: 4004702

Character Name: Brazilian

Server: US 195

Bug:I had already made a post on the subject on the day of the incident, but no photo.


Yesterday 2018-5-6, I managed to get 45 members, already with the goal of getting this award, but it did not reach my inventory.


I rewrote and nothing had appeared, as I needed advanced recruits I put the amount of 200 diamonds, just to get what I was missing ...


Since I did not know I needed to print at the moment, because nothing had happened to me related to BUGs, I do not have that impression anymore I took a prize that I could not receive


I hope to receive this award yet


Screenshot:




attachment: You have to Login to download or view attachment(s). No Account?

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Rank: 2

Post time 2018-5-7 15:32:25 |Show all posts
Edited by DarkAes at 2018-5-7 18:22

UID: 4058225
Server: US195
In-game character: Aes
Topping-up amount: 2000

I topped up two-days ago 2000 but I only got 2000 diamonds and 2000 coupons. I did not get the following:

- Trial points (1500)

- Infernal Coins (100)

- First top-up Gift packs (200k Beli, Explorer's Dagger x 1, Explorer's Cloak x 1, Advanced Exp Book x 10, Wapometal x 20, Ace fragments x 80), Coupons with 300% rebate)

- VIP 1 Gift Pack (Mars Helmet x 1, World Noble Band x 1, 100k Beli, Advance EXP Book x 10, Atk Gem Lv2 x 1, Def Gem Lv2 x 1)

- VIP 2 Gift Pack (Armguard of Giants x 1, Superalloy Armor x 1, 200k Beli, Advance EXP Book x 10, Atk Gem Lv3 x 1, Def Gem Lv3 x 1)

- VIP 3 Gift Pack (Cursed Sword Kitetsu x 1, Bravery Ring x 1, 300k Beli, Advance EXP Book x 10, Atk Gem Lv4 x 1, Def Gem Lv4 x 1)

- VIP 4 Gift Pack (Advanced Recruit Proof x 5, Wapometal x 10, 400k Beli, Advance EXP Book x 20, Atk Gem Lv4 x 2, Trebol fragments x 80)




Then I also topped up 200 yesterday,

I didnt get the following:

Wapometal x 6, Green EXP Potion x 5, Primary Magical Crystal x 6, Advanced Recruit Proof x 1, Random Gem Chest Lv2 x 5, Ace fragments x 50

I have been sending this message for the last two days but no action was taken still.. Please fix this and send me the rewards, giftpacks, etc. I should have received.. Thank you..


Sample Screenshot for VIP 4 Giftpack that didn't go to my inventory:





attachment: You have to Login to download or view attachment(s). No Account?

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Rank: 2

Post time 2018-5-7 21:40:52 |Show all posts
UID: 137104
Character: TechnoLegion
Server: US 193
Bug: Rewards Missing

On 5/5/18 i tried claiming both my sign in reward of 5 days and the login lv3 gem chest from daily goal but they never showed in the bag. I went back to both and both said they were already claimed. I messaged support and they sent me a compensation and said it was fixed and that the items should be in my bag but they still weren't there. Last email i got back said that they would check again but i haven't gotten an update since.

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