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Author: evolution94

US 193-195 bug reporting  off [Copy URL]

Rank: 2

Post time 2018-5-8 21:55:01 |Show all posts
Hi evolution94,

I have been posting for a 4 days now about my problem in s195.. please take action on this.. I already have sent you PMs but you have not replied and taken any action.. please please.. I should have been stronger 4 days ago.. please address this issue asap,. thank you...

UID: 4058225
Server: US195
In-game character: Aes
Topping-up amount: 2000

I topped up 4 days ago 2000 but I only got 2000 diamonds and 2000 coupons. I did not get the following:

- Trial points (1500)

- Infernal Coins (100)

- First top-up Gift packs (200k Beli, Explorer's Dagger x 1, Explorer's Cloak x 1, Advanced Exp Book x 10, Wapometal x 20, Ace fragments x 80), Coupons with 300% rebate)

- VIP 1 Gift Pack (Mars Helmet x 1, World Noble Band x 1, 100k Beli, Advance EXP Book x 10, Atk Gem Lv2 x 1, Def Gem Lv2 x 1)

- VIP 2 Gift Pack (Armguard of Giants x 1, Superalloy Armor x 1, 200k Beli, Advance EXP Book x 10, Atk Gem Lv3 x 1, Def Gem Lv3 x 1)

- VIP 3 Gift Pack (Cursed Sword Kitetsu x 1, Bravery Ring x 1, 300k Beli, Advance EXP Book x 10, Atk Gem Lv4 x 1, Def Gem Lv4 x 1)

- VIP 4 Gift Pack (Advanced Recruit Proof x 5, Wapometal x 10, 400k Beli, Advance EXP Book x 20, Atk Gem Lv4 x 2, Trebol fragments x 80)




Then I also topped up 200 yesterday,

I didnt get the following:

Wapometal x 6, Green EXP Potion x 5, Primary Magical Crystal x 6, Advanced Recruit Proof x 1, Random Gem Chest Lv2 x 5, Ace fragments x 50

I have been sending this message for the last 4 days but no action was taken still.. Please fix this and send me the rewards, giftpacks, etc. I should have received.. Thank you..

Use magic Report

Rank: 2

Post time 2018-5-8 21:55:03 |Show all posts
Hi evolution94,

I have been posting for a 4 days now about my problem in s195.. please take action on this.. I already have sent you PMs but you have not replied and taken any action.. please please.. I should have been stronger 4 days ago.. please address this issue asap,. thank you...

UID: 4058225
Server: US195
In-game character: Aes
Topping-up amount: 2000

I topped up 4 days ago 2000 but I only got 2000 diamonds and 2000 coupons. I did not get the following:

- Trial points (1500)

- Infernal Coins (100)

- First top-up Gift packs (200k Beli, Explorer's Dagger x 1, Explorer's Cloak x 1, Advanced Exp Book x 10, Wapometal x 20, Ace fragments x 80), Coupons with 300% rebate)

- VIP 1 Gift Pack (Mars Helmet x 1, World Noble Band x 1, 100k Beli, Advance EXP Book x 10, Atk Gem Lv2 x 1, Def Gem Lv2 x 1)

- VIP 2 Gift Pack (Armguard of Giants x 1, Superalloy Armor x 1, 200k Beli, Advance EXP Book x 10, Atk Gem Lv3 x 1, Def Gem Lv3 x 1)

- VIP 3 Gift Pack (Cursed Sword Kitetsu x 1, Bravery Ring x 1, 300k Beli, Advance EXP Book x 10, Atk Gem Lv4 x 1, Def Gem Lv4 x 1)

- VIP 4 Gift Pack (Advanced Recruit Proof x 5, Wapometal x 10, 400k Beli, Advance EXP Book x 20, Atk Gem Lv4 x 2, Trebol fragments x 80)




Then I also topped up 200 yesterday,

I didnt get the following:

Wapometal x 6, Green EXP Potion x 5, Primary Magical Crystal x 6, Advanced Recruit Proof x 1, Random Gem Chest Lv2 x 5, Ace fragments x 50

I have been sending this message for the last 4 days but no action was taken still.. Please fix this and send me the rewards, giftpacks, etc. I should have received.. Thank you..

Use magic Report

Rank: 2

Post time 2018-5-9 02:19:57 |Show all posts
UID: 4058225
Server: US195
In-game character: Aes
Topping-up amount: 2000

Upon reviewing all items, gifts, etc. that I didn't receive, please check below:

2000 top-up 4 days ago:

- Trial points (1500)

- Infernal Coins (100)

- First top-up Gift packs (200k Beli, Explorer's Dagger x 1, Explorer's Cloak x 1, Advanced Exp Book x 10, Wapometal x 20, Ace fragments x 80), Coupons with 300% rebate)

- VIP 1 Gift Pack (Mars Helmet x 1, World Noble Band x 1, 100k Beli, Advance EXP Book x 10, Atk Gem Lv2 x 1, Def Gem Lv2 x 1)

- VIP 2 Gift Pack (Armguard of Giants x 1, Superalloy Armor x 1, 200k Beli, Advance EXP Book x 10, Atk Gem Lv3 x 1, Def Gem Lv3 x 1)

- VIP 3 Gift Pack (Cursed Sword Kitetsu x 1, Bravery Ring x 1, 300k Beli, Advance EXP Book x 10, Atk Gem Lv4 x 1, Def Gem Lv4 x 1)

- VIP 4 Gift Pack (Advanced Recruit Proof x 5, Wapometal x 10, 400k Beli, Advance EXP Book x 20, Atk Gem Lv4 x 2, Trebol fragments x 80)

- Nami's Gifts: Claim first Gift, Gift for Single Charge 400 diamonds, Single Charge 2000 diamonds


For the 200 additional top-up 4 days ago,

I didnt get the following:

Wapometal x 6, Green EXP Potion x 5, Primary Magical Crystal x 6, Advanced Recruit Proof x 1, Random Gem Chest Lv2 x 5, Ace fragments x 50



Sample Screenshot for VIP 4 Giftpack that didn't go to my inventory - Attachment 1 (Untitled1.png):
Sample Screenshot of Impel Down Rewards from which I cannot claim - Attachment 2 (Untitled2.png):

attachment: You have to Login to download or view attachment(s). No Account?

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Rank: 5Rank: 5

Post time 2018-5-10 20:16:27 |Show all posts
All above should be solved, please notice it is not from in-game mail but just recover the items in your bag or "wanted", if anyone haven't received your items please PM me.

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